Frequently Asked Questions
Where are you located?
Located at 951 15th Avenue, in the heart of Longview, Washington, our establishment is easily accessible and convenient for all visitors.
How do I pay for my order?
In our store, we accept cash, checks, and debit cards for all in-person transactions. For online purchases, we accept credit cards, debit cards, and PayPal to ensure a convenient shopping experience.
Have you received my payment?
After payment, we will promptly prepare and ship your items. You'll receive an email confirmation with tracking details.
What is the status of my order?
Upon payment confirmation, we will process your order for shipment via USPS Priority Mail. You will receive a tracking number to monitor your shipment until it arrives.
How do I contact customer support?
For inquiries, contact us via email or phone. We are committed to prompt, professional support and value your questions.
How much do you charge for shipping?
Orders up to $500 have an $8 flat-rate shipping fee. Orders between $500 and $2,500 incur a $12 fee, while orders over $2,500 cost $18. These rates guarantee safe and timely delivery of your collection.